by Troy | Feb 20, 2025 | News
Imagine this: a guest arrives at your hotel after a long day of travel, eager to unwind in their room, only to find their key card doesn’t work. Frustration mounts as they trudge back to the front desk, and your staff scrambles to resolve the issue. This scenario...
by Troy | Feb 20, 2025 | News
Imagine this: a rural hotel in the Midwest loses critical surveillance footage due to an unreliable remote NVR connection, just as a theft occurs in the lobby. Or consider a multi-property hotel chain where a hacker exploits a vulnerability in the NVR system,...
by Troy | Feb 20, 2025 | News
Imagine checking out of a hotel after a fantastic stay—pristine rooms, attentive staff, and seamless service—but you realize you have no cash to tip the hardworking housekeeping team or valet. Sound familiar? You’re not alone. A 2023 Amadeus survey revealed that 68%...
by Troy | Feb 20, 2025 | News
In early 2024, Hotel Business (March 2024) reported Extended Stay America rolling out a cashless tipping app free of monthly fees for its properties, boosting staff morale and guest satisfaction. Meanwhile, Skift (April 2024) highlighted Choice Hotels testing digital...
by Troy | Feb 20, 2025 | News
In September 2024, industry news outlet CoStar reported a seismic shift in the hospitality sector: hotels are increasingly testing cashless hotel tipping solutions to keep pace with a digital-first world. From quick-service dining to luxury resorts, the trend is...
by Troy | Feb 20, 2025 | News
Imagine this: it’s February 19, 2025, and the hospitality industry is buzzing with a seismic shift. A recent PYMNTS 2023 report revealed that 78% of consumers now prefer digital tipping methods over fumbling for cash. Hotels, once tethered to envelopes and loose...