by Troy | Dec 29, 2023 | News
A hotel’s ability to deliver exceptional guest experiences hinges on having a robust, reliable communications system in place. From booking reservations to modifying existing ones, making secure payments over the phone, and ensuring calls are always answered...
by Troy | Dec 26, 2023 | News
The experience guests have during their hotel stay is pivotal in determining customer satisfaction, loyalty, and future revenue opportunities. As such, hotels invest significantly in amenities and technology to deliver personalized, seamless, and positive stays. One...
by Troy | Dec 21, 2023 | News
Current Transformer vs Potential Transformer: Keeping the lights on and AC flowing in a hotel takes some electrical magic behind the scenes. Current and potential transformers are critical ingredients in that spell! These devices tame hazardous voltages into safe,...
by Troy | Dec 20, 2023 | News
The rise of voice over IP (VoIP) and internet-based phone connectivity has revolutionized enterprise communications. But with increased convenience comes heightened security risk. Here’s a look at how Session Border Controllers (SBCs) act as critical guardians,...
by Troy | Dec 20, 2023 | News
For decades, analog phone lines served as the tried-and-true method for connecting business phone systems. But in today’s mobile-first world, reliance on antiquated copper feels outdated. Enter SIP trunking – a flexible modern replacement for analog lines. Here’s a...