by Troy | Jul 7, 2026 | News
In hotel technology projects, the expensive mistake is not always buying the wrong hardware. Sometimes it is buying the right hardware before the property is ready to receive it. That is where otherwise reasonable TV, phone, Wi-Fi, or network projects start creating...
by Troy | Jul 6, 2026 | News
The best hotel technology is usually boring. Guests do not notice the managed router, the circuit handoff, the PBX escalation path, the back-office device monitoring, or the vendor ticket notes when everything is working. They notice the room key, the call, the Wi-Fi...
by Troy | Jul 6, 2026 | News
Ordering hotel technology too early can create a problem long before the first guest notices it. A room refresh or property-wide upgrade often starts with a simple question: should we go ahead and order the TVs, phones, access points, or circuit upgrade now? The...
by Troy | Jul 3, 2026 | News
Hotel technology problems get expensive when they are discovered after the ceiling is closed, the low-voltage crew has left, or the opening schedule is already locked. At that point, a missing patio access point, a forgotten analog line, an unlabeled TV feed, or an...
by Troy | Jul 1, 2026 | News
Guests rarely describe a hotel Wi-Fi problem in technical language. They say the internet is slow. They say the login page will not load. They say their work call dropped. They say the TV will not cast. They say the room is not worth the rate if the connection does...
by Troy | Jun 29, 2026 | News
A hotel technology audit does not need to start with a full replacement plan. If you only have one hour, the better question is simpler: where would a failure hurt the property first, and how quickly could the team figure out who owns the fix? That is a useful...