by Troy | Jun 28, 2026 | News
The halfway point of the year is a good time to ask a boring question: What part of your hotel technology stack is quietly under stress? Not the shiny part. Not the demo that looked great at HITEC. The part that decides whether the new system works at the property... by Troy | Jun 25, 2026 | News
Serviceable hotel technology is easy to inspect, easy to understand, and easy to support when something breaks. That sounds simple, but most hotel technology problems do not start as dramatic failures. They start as small gaps: nobody knows which port feeds the... by Troy | Jun 24, 2026 | News
Short answer: a hotel technology handoff should include enough documentation for ownership to understand what was installed, where it lives, how it was tested, who supports it, who controls access, and what still needs attention. An invoice is not a handoff. A... by Troy | Jun 23, 2026 | News
Short answer: good hotel network documentation saves hours because the next technician does not have to rediscover the building during an outage, renovation, vendor change, or brand punch-list call. A label on a cable is useful. A label that connects to a port-count... by Troy | Jun 22, 2026 | News
Short answer: before a hotel network cutover, do not only ask whether the new circuit, vendor, or system is ready. Ask what the old service, old number, old IP block, old cable path, or unfinished closet is still supporting. The missed dependency is usually where the... by Troy | Jun 21, 2026 | News
Short answer: before a hotel network cutover, remodel, or vendor refresh, the owner needs one shared map of vendors, circuits, IP blocks, rooms, closets, systems, timing, test owners, fallback steps, and cancellation dates. POS, phones, cameras, guest Wi-Fi, TV, AV,...
