Pinnacle Communications, founded in 1990 by Dave Dorough and Rich Simmons, specializes in providing technology solutions to the hospitality industry. They are fully approved by Hilton for all guest-facing technology, including Unonet, Connected Room, Free To Guest TV, and PBX systems. Initially focusing on payphones and call accounting systems, Pinnacle expanded its offerings to include operator services, phone systems, and telecom solutions, simplifying hotel operations. Since merging with Pinnacle West LLC in 2016, Pinnacle has continued to grow, earning a reputation for quality service and innovative solutions, making it a trusted brand in the hospitality tech sector.