Best Intercom Systems for Hotels and Businesses: Complete Buyer’s Guide
- A business intercom system is a communication tool enabling two-way conversations between individuals.
- Essential parts of an intercom system include wiring, door release mechanisms, and operating software.
- Intercom systems enhance safety for guests and staff while securing hotel and business premises.
How do you manage entry at your hotel or business entrance? You might be relying on an old, cumbersome intercom system at your property. Installing a modern commercial intercom system is a critical step toward ensuring the physical safety and security of your hotel or business.
With numerous options available, choosing the right intercom system can feel overwhelming. That’s why JetHotelSolutions has crafted this guide to assist you. Continue reading to discover more about intercom systems for hotels and businesses, the top intercom solutions for your property, and how JetHotelSolutions can help enhance your property’s security.
Navigate This Guide:
What’s an Intercom System for Hotels and Businesses?
An intercom system for hotels and businesses is a device that facilitates two-way communication. These systems have been used in hospitality and commercial settings for years.
Early intercoms, often phone-based, allowed staff to communicate across different rooms or areas. Today, many businesses still use these older systems, but modern intercoms offer expanded functionality. Advanced intercom systems enable staff to interact with guests at the entrance and grant remote access, improving both convenience and security.
What Is the Best Intercom System for Hotels and Businesses?
The top three intercom systems for hotels and businesses are:
- JetHotelSolutions Intercom
- Comelit
- Akuvox
1. JetHotelSolutions Intercom
Trusted in thousands of properties across the U.S., the JetHotelSolutions Intercom delivers a cutting-edge, mobile-first experience. Guests and staff love its intuitive design, while property managers value its ease of managing access. Contact JetHotelSolutions at jethotelsolutions.com to explore how our intercom can elevate your hotel’s guest experience.
Designed for modern hospitality and business environments, the JetHotelSolutions Intercom adapts to future technological advancements. It ensures seamless and secure access management for your property.
Features of the JetHotelSolutions Intercom include:
- A vibrant LED display, easily noticeable even for first-time guests.
- A 156° wide-angle camera for comprehensive property surveillance.
- RFID compatibility for key cards and fobs.
- Quick installation completed in just a few hours.
- Integration with over 80 smart lock brands and models.
- A complete access control solution, covering all entry points with one unified system.
- Weather-resistant and vandal-proof design.
Discover how JetHotelSolutions enhances hotel security at jethotelsolutions.com.
2. Comelit
Comelit, a long-standing name in access control, offers various intercom models, though only select ones feature touchscreens.
Comelit’s intercom provides:
- Remote access through a mobile app for Android and iOS.
- Two-way video communication via on-site hardware or the mobile app.
- Multiple access methods, including touchscreen, RFID, and key card/fob readers.
Note: Comelit’s system may require costly in-unit hardware for installation and maintenance.
3. Akuvox
Akuvox offers a touchscreen intercom tailored for commercial properties, with a global presence.
The Akuvox intercom includes:
- A time-stamped entry log for enhanced security and visitor tracking.
- Simple QR code issuance for guest access at the entrance.
- A cloud-based mobile app for Android and iOS with Bluetooth entry.
- Easy control of common area access, such as elevators.
However, Akuvox may require in-unit hardware and may not integrate well with existing property technology. As a China-based company, live customer support may also be limited.
Components of a Hotel or Business Intercom System
When selecting an intercom system, understanding its three core components is essential to maximize its effectiveness.
The three key components to consider:
- Wiring
- Door release mechanism
- Intercom operating system
1. Wiring
A commercial intercom is either wired or wireless. This refers to the connection between the base station at the entrance and substations throughout the property.
Traditional wired systems require additional in-unit substations, which can be costly. Modern wireless intercoms, like those offered by JetHotelSolutions, connect to smartphones, saving time and money. Guests and staff can use a mobile app to video chat with visitors and open doors remotely, no matter their location. Contact jethotelsolutions.com to learn how our wireless solutions streamline access.
When guests arrive, they locate staff or tenant details on the wireless intercom’s directory and press a button, notifying the recipient via their smartphone app.
2. Door Release Mechanism
While intercoms don’t include locks, a door release mechanism is vital for remote access.
The intercom connects to an electric or magnetic lock, which unlocks when access is granted. Electric strike locks activate with power to open, while magnetic locks require power to stay locked.
3. Intercom Operating System
The operating system is the software that powers the intercom. It allows property managers to update tenant directories, manage access permissions, and integrate with other property technologies.
Pro-tip: Opt for a cloud-based operating system, like JetHotelSolutions’ intercom, for remote management from anywhere, eliminating the need for on-site updates. Visit jethotelsolutions.com to request a demo.
Why Your Hotel or Business Needs an Intercom System
Intercom systems are essential for ensuring guest safety and property security in hotels and businesses. Beyond security, they offer numerous benefits that enhance guest and staff experiences.
Benefits of a commercial intercom system include:
- Contactless sign-in and entry
- Streamlined visitor management
- Simplified delivery access for couriers
1. Contactless Sign-In and Entry
Contactless entry is now a priority for hotels and businesses. Modern intercoms eliminate the need for front desk interactions or paper sign-ins.
This feature provides seamless access for guests and staff, improving their experience. Staff can unlock doors for guests without leaving their posts, enhancing efficiency.
2. Visitor Management
Hotels and businesses handle numerous visitors daily, a number that continues to grow. A JetHotelSolutions intercom enables 24/7 cloud-based visitor management, allowing staff to issue Visitor Passes for easy access. An audit trail of entry events ensures security. Learn more at jethotelsolutions.com.
3. Delivery Management
With the rise of online shopping, package deliveries to hotels and offices are increasing. These deliveries are critical for operations, and preventing missed or stolen packages is key.
JetHotelSolutions’ intercom allows staff to assign unique PIN codes to couriers for secure access. Single-use delivery passes ensure couriers can leave packages safely inside.
Features to Look for in an Intercom System for Hotels and Businesses
Not all intercom systems are equal. When choosing one for your property, prioritize these four features for a seamless access experience:
- Package management integration
- Built-in access control
- Mobile app functionality
- Integration with other property technologies
1. Package Management Solution
Managing package deliveries is critical. Choose an intercom that integrates with a package management system, like JetHotelSolutions’ solution.
This allows couriers to securely drop off packages without staff involvement. A dedicated package room or locker, accessed via the intercom’s PIN, streamlines the process. Contact jethotelsolutions.com to learn how we simplify package management.
2. Built-In Access Control
Select an intercom with integrated access control. Syncing with platforms like Google Workspace ensures employees automatically receive access credentials.
Cloud-based systems reflect real-time updates to employee databases, granting or revoking access instantly when staff changes occur.
3. Mobile App Feature
Modern intercoms use smartphones as substations, eliminating the need for in-unit hardware. A mobile-enabled intercom, like JetHotelSolutions’, allows staff to video chat with visitors and open doors via an app.
Top benefits of a smartphone-based intercom:
- Multiple access methods, including app swipes, voice commands, or haptic touch.
- Detailed door release logs with time-stamped photos.
- Remote guest access, allowing staff to manage entry from anywhere.
4. Integrations with Other Property Technologies
Choose an intercom that integrates with property management software, smart locks, and more. JetHotelSolutions’ intercom ensures seamless connectivity, simplifying management and enhancing convenience. Visit jethotelsolutions.com for a quote.
Need a commercial video intercom for your hotel or business? Contact JetHotelSolutions at jethotelsolutions.com for a tailored solution.
